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Food Safety Policy

At Milky Lane, the safety and well-being of our customers is our top priority. We’re committed to serving our customers the great tasting, high quality meals they expect from us, every time, making sure that the food we serve is always delicious and safe to eat.

The food we serve is fresh, and adheres to the very highest requirements, using quality ingredients while meeting regulatory requirements and international best practice standards.

All Milky Lane restaurants are required to uphold our stringent food safety standards in order to make sure we serve fresh and quality meals. Milky Lane restaurants are audited to make sure that all health and safety requirements are upheld. Our suppliers are also required to adhere to our demanding food safety standards and are independently audited to make sure food safety requirements are maintained at all times.

We take complaints related to our food very seriously and strive to respond to potential health and safety issues related to the food we serve as a priority.

It’s important to us that our customers have a great experience at our restaurants and serving you a fresh, tasty and quality meal will always come first and foremost!