Terms and Conditions


The following rules shall apply to all competitions, unless other rules are specifically provided in relation to a competition:
  1. Competitions are not open to:
    • a director, member, partner, employee or agent of, or consultant to Famous Brands Ltd (hereinafter referred to as “FB” or “us”) or the promoter (any person who directly or indirectly promotes, sponsors, organises or conducts a competition, or for whose benefit the competition is promoted, sponsored, organised or conducted); or
    • any supplier of goods or services in connection with a competition;
    • the spouse, life partner, business partner or associate, or the natural or adoptive parent, child, or sibling, of any of the persons specified above.
  2. The competition will run from 9 October 2018, 15:00 to 12 October 2018, 12:00 noon. Late entries will not be accepted.
  3. To enter the competition, consumers must go into any Milky Lane and take a picture of themselves with the smile on the tent-card found in store. The picture must be posted on Instagram or Facebook and Milky Lane must be tagged.
  4. Multiple entries are permitted.
  5. The competition prize is a double ticket to attend Milky Lane’s world record launch event at Gold Reef City.
  6. No cash alternative to the prizes will be offered. The prizes are not transferable.
  7. Three winners will be randomly drawn at 15:00 on 12 October 2018.
  8. The promoters will contact the winners on 15 October 2018. If the winner cannot be contacted or chooses to decline the prize, another winner will be drawn as soon as possible.
  9. You may not participate in or be eligible to win a competition if you have won a competition promoted by us within the past three months. You will be eligible to participate in a competition promoted by us after three months have passed since you won the last competition.
  10. This competition is open only to permanent residents and citizens of South Africa over the age of 18 years in possession of a valid South African Identity Document.
  11. This competition is open only to those that reside in the Johannesburg area.
  12. FB will not be arranging transportation to and from the pick-up and drop-off location at Design Quarter, Fourways. This is at the winner’s expense.
  13. Parking at Design Quarter for the day of the event will be included in the prize.
  14. It is your responsibility to ensure that any information you provide to us is accurate, complete and up to date.
  15. If you use a mobile phone for entry into a competition, the telephone calls/text messages you make will be charged at the prevailing rates, which may vary from time to time. ‘Free’ minutes under a cellphone contract do not apply.
  16. Prize allocation is to be determined in accordance with the allocated project budget. If any advertiser/affiliate/supplier/promoter with whom FB works in relation to a prize fails or neglects to provide the prize, then it shall not be exchanged for cash, but a suitable replacement prize, to be determined at the sole discretion of FB, shall be provided.
  17. The winner(s) consents to his/her/their name/s, biographical details and involvement in the competition being made available to the sponsors, for publicity and prize-delivery purposes.
  18. FB and its affiliates accept no liability for any entries that may be lost.
  19. Winners use the prize at their own risk. FB and the promoter shall not be liable for any loss, damage, personal injury or death that is suffered or sustained (including but not limited to that arising from any person’s negligence, including gross negligence) in connection with a competition or accepting or using the prize.
  20. Entrants will be deemed to have accepted these rules and agreed to be bound by them when entering. These rules are legal and binding upon entrants.
  21. FB reserves the right to cancel, modify or amend any competition at any time, if deemed necessary in its opinion and if circumstances arise outside of its control.
  22. In the event that you win a prize, you agree to the publication of your name and to appear in person in the electronic media and the print media, and you agree, within reason, to endorse, promote or advertise our goods or services, for which no fee will be payable.
  23. In the event that you win a prize provided by a third-party supplier, the supplier will contact you to arrange the collection thereof. In this regard, you must collect the prize at the time and date arranged with the supplier of the prize. All correspondence regarding the prize must be directed to the supplier of the prize. FB will not be responsible for any further correspondence, harm, damage, loss or claim relating to the provision of any element of the prize.
  24. FB and third-party suppliers, as the case may be, reserve the right to vary, postpone, suspend or cancel the competition and any prizes, or any aspect thereof, without notice at any time, for any legally justifiable reason. In the event of such variation, postponement, suspension or cancellation, you agree to waive any rights, interests and expectations that you may have in terms of this competition and acknowledge that you will have no recourse against FB, FB’s affiliates and our third-party suppliers.
  25. FB and the judges’ decision on any matter concerning the competition and/or arising out of these terms and conditions is final and binding on the entrant(s), and no correspondence will be entered into.
  26. By entering an FB competition, you agree to receive communication from our brands. An opt-out will be provided in all communication sent.
How to Redeem your Feelgood Voucher:
  1. Swipe your card
  2. Prompt screen appears savings/credit card
  3. Choose credit card
  4. Prompt screen appears with card number & 4 missing digits
  5. Fill in the missing digits as per card issued
  6. Press purchase or enter
  7. This transaction will be successful
How to Surprise your Staff with Feelgood Vouchers:
  1. Vouchers are available at Milky Lane
  2. Value of vouchers range from R50 – R1000 (No Vat on voucher cards).
  3. Vouchers come in credit card form & can be redeemed at any store.
  4. E-mail: paula.acton@famousbrands.co.za with full information of your gift cards requirements.
  5. Attach your FICA documents (from SARS) with your company details & VAT no. & e-mail them to e-mail address above.
  6. We will send you an invoice as per your request (our banking details will be on the invoice).
  7. We will wait 7 days for the payment to clear after you e-mail your proof of payment and will then load the vouchers
  8. We can courier the vouchers to your delivery address or you can collect them.
  1. Acceptance of our Terms  By visiting the website www.milkylane.co.za, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to www.milkylane.co.za, you agree to be bound by the following Terms and Conditions of Service. If you do not want to be bound by our Terms your only option is not to visit, view or otherwise use the services of www.milkylane.co.za. You understand, agree and acknowledge that these Terms constitute a legally binding agreement between you and www.milkylane.co.za and that your use of www.milkylane.co.za shall indicate your conclusive acceptance of this agreement.

  2. Provision of Services  You agree and acknowledge that www.milkylane.co.za is entitled to modify, improve or discontinue any of its services at its sole discretion and without notice to you even if it may result in you being prevented from accessing any information contained in it. Furthermore, you agree and acknowledge that www.milkylane.co.za is entitled to provide services to you through subsidiaries or affiliated entities.

  3. Proprietary Rights You acknowledge and agree that www.milkylane.co.za may contain proprietary and confidential information including trademarks, service marks and patents protected by intellectual property laws and international intellectual property treaties. www.milkylane.co.za authorizes you to view and make a single copy of portions of its content for offline, personal, non-commercial use. Our content may not be sold, reproduced, or distributed without our written permission. Any third-party trademarks, service marks and logos are the property of their respective owners. Any further rights not specifically granted herein are reserved.

  4. Submitted Content When you submit content to www.milkylane.co.za you simultaneously grant www.milkylane.co.za an irrevocable, worldwide, royalty free license to publish, display, modify, distribute and syndicate your content worldwide. You confirm and warrant that you have the required authority to grant the above license to www.milkylane.co.za.

  5. Termination of Agreement The Terms of this agreement will continue to apply in perpetuity until terminated by either party without notice at any time for any reason. Terms that are to continue in perpetuity shall be unaffected by the termination of this agreement.

  6. Disclaimer of Warranties You understand and agree that your use of www.milkylane.co.za is entirely at your own risk and that our services are provided "As Is" and "As Available". www.milkylane.co.za does not make any express or implied warranties, endorsements or representations whatsoever as to the operation of the www.milkylane.co.za website, information, content, materials, or products. This shall include, but not be limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement, and warranties that access to or use of the service will be uninterrupted or error-free or that defects in the service will be corrected.

  7. Limitation of Liability  You understand and agree that www.milkylane.co.za and any of its subsidiaries or affiliates shall in no event be liable for any direct, indirect, incidental, consequential, or exemplary damages. This shall include, but not be limited to damages for loss of profits, business interruption, business reputation or goodwill, loss of programs or information or other intangible loss arising out of the use of or the inability to use the service, or information, or any permanent or temporary cessation of such service or access to information, or the deletion or corruption of any content or information, or the failure to store any content or information. The above limitation shall apply whether or not www.milkylane.co.za has been advised of or should have been aware of the possibility of such damages. In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not allowed the liability of www.milkylane.co.za is limited to the greatest extent permitted by law.

  8. External Content  www.milkylane.co.za may include hyperlinks to third-party content, advertising or websites. You acknowledge and agree that www.milkylane.co.za is not responsible for and does not endorse any advertising, products or resource available from such resources or websites.

  9. Jurisdiction You expressly understand and agree to submit to the personal and exclusive jurisdiction of the courts of the country, state, province or territory determined solely by www.milkylane.co.za to resolve any legal matter arising from this agreement or related to your use of www.milkylane.co.za. If the court of law having jurisdiction rules that any provision of the agreement is invalid, then that provision will be removed from the Terms and the remaining Terms will continue to be valid.

  10. Entire Agreement  You understand and agree that the above Terms constitute the entire general agreement between you and www.milkylane.co.za. You may be subject to additional Terms and conditions when you use, purchase or access other services, affiliate services or third-party content or material.

  11. Changes to the Terms www.milkylane.co.za reserves the right to modify these Terms from time to time at our sole discretion and without any notice. Changes to our Terms become effective on the date they are posted and your continued use of www.milkylane.co.za after any changes to Terms will signify your agreement to be bound by them.

  12. NICECREAM Cake Catalogue Volumes are approximate at the time of serving. Every care is taken to ensure products are represented accurately but there may be some variances in colour as a result of the printing process. Our products contain allergens. Please note that not all Milky Lane outlets sell NiceCream cakes; please ensure you check with your outlet first. Please note that the rice paper image doesn’t fill the 10 and 12 inch cake options from border to border. Prices exclude all additional toppings which will be charged for separately.